{"id":1444,"date":"2018-05-29T11:13:24","date_gmt":"2018-05-29T11:13:24","guid":{"rendered":"http:\/\/xtratheme.com\/default\/?page_id=14"},"modified":"2025-11-18T15:10:22","modified_gmt":"2025-11-18T15:10:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/ge-catering.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1444\" class=\"elementor elementor-1444\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f8135d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f8135d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1cd89e8 order-2\" data-id=\"1cd89e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47228a6 elementor-widget elementor-widget-cz_image\" data-id=\"47228a6\" data-element_type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx center_on_mobile\" data-position=\"\">\r\n\r\n\t\t\t<div>\r\n\r\n\t\t\t\t<div class=\"cz_image_in\">\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-scaled.webp\" class=\"attachment-full size-full wp-image-1980\" alt=\"\" srcset=\"https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-scaled.webp 1707w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-200x300.webp 200w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-683x1024.webp 683w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-768x1152.webp 768w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-1024x1536.webp 1024w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-1365x2048.webp 1365w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-600x900.webp 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-scaled.webp\" class=\"attachment-full size-full wp-image-1980\" alt=\"\" srcset=\"https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-scaled.webp 1707w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-200x300.webp 200w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-683x1024.webp 683w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-768x1152.webp 768w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-1024x1536.webp 1024w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-1365x2048.webp 1365w, https:\/\/ge-catering.com\/wp-content\/uploads\/2025\/11\/lifestyle-people-learning-make-sushi-min-1-600x900.webp 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb8946 elementor-widget elementor-widget-cz_title\" data-id=\"6bb8946\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-006-speech-bubble-with-text-lines\"><\/i><div class=\"cz_wpe_content\"><h4>Ask us<\/h4><p><span style=\"color: #999;\">Quick contact form<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e6878c elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"4e6878c\" data-element_type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1925-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1925\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1444#wpcf7-f1925-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/1444#wpcf7-f1925-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1925\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1925-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Full Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span> <\/label>\n<\/p>\n<p><label> The Topic<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message\/inquiry<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-aa967b1 column-xtra-sticky\" data-id=\"aa967b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1c0a88 elementor-widget elementor-widget-cz_title\" data-id=\"a1c0a88\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><span class=\"cz_line_side_solo\">_<\/span><div class=\"cz_wpe_content\"><h3>Do you have\u00a0<span style=\"color: #eaae23;\">Any Questions?<\/span><\/h3><p><span style=\"color: #aaaaaa;\">Feel free to contact us<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57379ab elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-cz_title\" data-id=\"57379ab\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p><span style=\"font-size: 18px; color: #666666;\">Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0c389 elementor-widget elementor-widget-cz_title\" data-id=\"bc0c389\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question\"><\/i><div class=\"cz_wpe_content\"><h4>Frequently asked questions<\/h4>\n<span style=\"color: #666666;\">Most frequently asked questions and their answers<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5194a1 elementor-widget elementor-widget-cz_accordion\" data-id=\"e5194a1\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><div>What types of services does Golden Eagle offer?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We offer a variety of services including: Catering, Kitchen Management, Food Supplies, Event Services, and Remote Location Nutrition Solutions.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><div>How can I request a price quote for your services?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>You can request a quote using the form on the \u201cRequest a Quote\u201d page, where you will fill in the required information such as the type of service, the number of people, the location, and the deadline. After submitting the request, our team will contact you to provide you with the best quote that suits your needs.<\/p><\/div><\/div><div class=\"elementor-repeater-item-55a1071\"><span class=\"cz_acc_child\"><div>Do you offer services outside of Egypt?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, we have the ability to provide professional catering and food service solutions inside and outside Egypt, while adhering to the highest standards of quality and food safety.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0c83397\"><span class=\"cz_acc_child\"><div>What standards do you use to ensure food quality and safety?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We are committed to implementing a system <strong data-start=\"1215\" data-end=\"1224\">HACCP<\/strong> For food safety management, our company obtained certification <strong data-start=\"1269\" data-end=\"1287\">ISO 22000:2018<\/strong>To ensure the provision of healthy, safe, and high-quality products.<\/p><\/div><\/div><div class=\"elementor-repeater-item-c4cda53\"><span class=\"cz_acc_child\"><div>Can I modify my order after I've submitted it?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, you can contact us directly via the \u201cContact Us\u201d form or the dedicated customer service phone number to modify the order before the service is implemented.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0a1ddf3\"><span class=\"cz_acc_child\"><div>What is the minimum number of individuals or service size?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>This depends on the type of service required and the location. You can provide the details in the request form and our team will contact you to provide the best solution.<\/p><\/div><\/div><div class=\"elementor-repeater-item-069051a\"><span class=\"cz_acc_child\"><div>Can you fulfill custom or event-specific requests?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Of course, we customize menus and services according to the client's requirements and the nature of the event, taking into account quality, nutrition, and food safety.<\/p><\/div><\/div><div class=\"elementor-repeater-item-f9ed463\"><span class=\"cz_acc_child\"><div>How long does it take to process an order?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>It depends on the type of service, the number of people, and the location, and the exact execution time will be determined when preparing the price quote.<\/p><\/div><\/div><div class=\"elementor-repeater-item-9b1a24c\"><span class=\"cz_acc_child\"><div>Can I contact your team for a consultation before ordering?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, we provide free consultations via the \u201cContact Us\u201d form or direct contact with customer service to ensure that you choose the right service for you.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e596508 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e596508\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed5ae00\" data-id=\"ed5ae00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8069a51 elementor-widget elementor-widget-cz_gap\" data-id=\"8069a51\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0633\u0623\u0644\u0646\u0627 \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0633\u0631\u064a\u0639 \u0627\u0644\u0627\u0633\u0645 \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u0648\u0636\u0648\u0639 &#8230; <\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1444","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/pages\/1444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/comments?post=1444"}],"version-history":[{"count":38,"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/pages\/1444\/revisions"}],"predecessor-version":[{"id":2371,"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/pages\/1444\/revisions\/2371"}],"wp:attachment":[{"href":"https:\/\/ge-catering.com\/en\/wp-json\/wp\/v2\/media?parent=1444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}